Privacy Policy
Protection of Personal Information
We place great importance on preserving the privacy of your personal data. Our privacy policy aims to provide a detailed explanation of our understanding of “personal information,” the procedures we follow to collect, use, disclose, the role of consent, the right to access and correct this data, the period of retention of personal information, the responsibility it entails, and also explains how we ensure the protection of personal information.
K QUICK TAX is a company whose main activity is processing individuals’ tax returns and bookkeeping. It operates through several websites, including quickimpots.ca, clictaxes.ca, simpletaxe.ca, and quicktaxes.ca. It is built on principles of transparency, honesty, trust, integrity, and the use of expertise to ensure a better quality of service to its clients. Our commitment is to meet our clients’ needs while preserving the confidentiality of their sensitive information. To do so, we have established administrative procedures and security mechanisms to ensure the confidentiality and security of our clients’ personal information. We only use this information in strict compliance with our personal data protection policy unless we obtain your explicit consent through our website or other means.
The personal information protection policy may be revised at regular intervals, and it is the responsibility of our clients, whether new or long-standing, to be informed of possible changes. No notification will be sent to inform them of updates to the privacy policy.
The current version of the privacy policy is available on our website www.quickimpots.ca, and our clients must approve it at the tax interview, so we can process their tax returns.
In this personal data protection policy, the terms (K QUICK TAX), (We), and (Our) refer to K QUICK TAX, an entity registered under Quebec business number (NEQ) 1177211878.
Implementation of this Policy
This personal data protection policy is generally applicable to any information qualified as “personal information” collected, used, or disclosed by K QUICK TAX, regardless of its form. According to current privacy protection legislation, the term “personal information” refers to any information that can identify a person. However, it should be noted that this personal information protection policy does not cover the following cases:
Information publicly available, such as a person’s name, address, phone number, and email address when listed in a public directory.
Professional contact information, including the name, title, professional address, or phone number of an employee of an organization.
Personal information that is aggregated and cannot be attributed to an identified person.
Any other information that does not constitute personal data or is expressly excluded by current privacy protection legislation.
Consent to Information Collection
Consent for information collection can be given in writing, verbally, or through electronic signature, and it can also be implied. Therefore, certain actions or inactions may imply that the client has given their consent. For example, when the client transfers their tax documents to K QUICK TAX for tax return preparation. Consent can also be given by a legal representative in certain situations. The withdrawal of consent results in the inability to provide the promised service, and Quick Impôts will be exempt from any obligation to perform the tax return service for a client who has withdrawn their consent.
Information Collected
We obtain personal information about you, either directly or through entities, whether physical or legal, acting on our behalf. This information includes the following:
Details you provide as part of an income tax return, such as your name, address, phone number, social insurance number, banking information, health information, and other data for your identification, tax information, financial data, and email address.
Information you enter or provide in various ways, whether during registration, account creation, login, use of our services, telephone assistance requests, or when you provide feedback.
Data necessary for billing and payment, including debit or credit card number and expiration date.
K QUICK TAX ensures that personal information is protected regardless of its nature or form. K QUICK TAX limits the collection of personal data to information essential to achieving the specified objectives at the time of collection. The nature of the personal data collected depends on the service you request and the legal and regulatory requirements in force. Our range of services evolves over time, and new features may be introduced that could collect new or different types of information. However, personal information is always collected fairly and in compliance with the law, and it generally comes directly from you. This allows us to fulfill our social purpose and offer quality service used by K QUICK TAX in its social purpose.
How and for What Purpose We Use Your Personal Information
K QUICK TAX collects personal data about you to efficiently provide the services and products you have requested, such as preparing and submitting your income tax return, verifying your identity, managing our operations, improving our services, and complying with legal and regulatory requirements. If we need to use your personal information for other purposes, we will inform you specifically.
In addition, we may use your personal information to better understand your needs and preferences, inform you by mail, phone, electronic communication, or email about current and future product offers, and tailor our marketing materials to your specific needs. You have the option to refuse to receive these communications at any time. For more information on this, please see the section titled “What You Can Do to Manage Your Privacy and Communications” below.
Sharing Your Personal Information
We do not disclose your personal information to third parties except as stipulated in this privacy policy, with your explicit consent, or as permitted or required by law. Your personal data may be shared with third parties in the following situations:
With third-party service providers we engage to provide specific services or perform certain functions on our behalf or at your request, such as billing, credit or debit card transaction processing, marketing, postal mailings, data processing, shredding, storage, collection, and research. We only provide them with personal information strictly necessary for the provision of services or the performance of the functions entrusted to them. We require them to rigorously maintain the confidentiality of all personal information and only use it to the extent necessary to act on our behalf or provide services at your request.
We ensure the security of your information by implementing appropriate protection measures based on their level of sensitivity. Only the people necessary to provide you with a quality service have access to your personal data, whether physically or electronically. Furthermore, we have implemented strict policies and methods to limit access to your information, whether by internal employees or third parties.
We control access to information, whether by internal or external parties, using physical security, document storage and destruction security, computer and communication security, password use, data management, and other measures designed to restrict access to your information, whether stored physically or electronically.
At K QUICKTAX, we generally retain your information as long as necessary for the purposes for which we collect and use it, and we are not legally obliged to continue retaining it. For example, we retain order information for 3 years for tax and accounting purposes. This includes documents related to authorization for access to tax information as well as electronic filing authorizations, whether for Quebec or federal purposes.
We are responsible for the personal data we hold or control, and we take reasonable measures to protect this information, even when sharing it with third parties, in compliance with our personal data protection policy and applicable laws. To do so, we use contracts and other means to ensure that these third parties provide a level of protection equivalent to what we provide at K QUICKTAX.
Accuracy of Personal Data and Right of Access.
The accuracy, completeness, and currency of your personal data are crucial to us. That’s why we encourage you to keep us informed of any changes to your information.
At any time, you have the right to contact our Personal Data Protection Officer to access your data, verify its accuracy, and, if necessary, correct it as long as it has not been deleted. K QUICK TAX will provide you with access to your personal data, unless the law prevents us from doing so, or if it allows us to restrict access for legitimate reasons. In some cases, there may be fees associated with this access, and we will inform you of any charges in advance.
It is important to note that we will not send your personal data by phone or email. Instead, we will implement other procedures to allow you to access your personal data.
To get in touch with our Personal Data Protection Officer, here are their contact details:
Personal Data Protection Officer
Name: Kamal Chemaou 9457-0686 Quebec Inc.
Address: 1440 Sainte-Catherine Street West #700, Montreal, QC H3G 1R8
Phone: (438) 520-2655
Email: m.kamalchemaou@gmail.com
Additionally, as mentioned earlier, you have the option to refuse to provide us with personal information, and at any time, with reasonable notice, you can revoke your consent to the collection, use, or disclosure of your personal data, whether in person, by phone, or by email. However, please note that this revocation only applies if it is not necessary to provide the services you have requested or to grant you access to information related to your accounts with us, or if required by law.
We will respect your preferences regarding receiving electronic communications from us. We will process your preference changes within 10 business days at no cost to you.
You have several options for managing your communication preferences:
Customize your marketing preferences by sending an email to unsubscribequickimpots@gmail.ca. Provide the contact information where you no longer wish to receive our communications and specify the types of messages you want to exclude.
To unsubscribe from all our marketing communications, simply click on the unsubscribe link included in the emails or newsletters you have received.
You can also contact us at 438-520-2655 or unsubscribequickimpots@gmail.ca to inform us of your communication preferences.
Media:
If you upload photos to the website, these photos may contain EXIF data, which includes, among other things, GPS coordinates of where the photo was taken. We do not need this data, and several software tools allow you to remove EXIF data from your photos. We recommend avoiding uploading images containing EXIF data.
Cookies and Other Tracking Technologies:
Furthermore, we or our third-party advertisers may collect data online using technologies such as “cookies,” web beacons, and similar devices. These technologies consist of small pieces of information or text sent by a web server and stored on a user’s web browser. This data can be read by the browser in subsequent visits to a website. Our use of these technologies is aimed at recording visitor preferences, better understanding how you navigate and interact with our website’s content, and storing session information that allows us to customize our website for you as you explore different sections of K QUICK TAX. Through the use of cookies, we can present items that may be of interest to you and facilitate your access to your account information.
We do not link the information stored in web technologies to the personal data you provide when browsing our site. You have the option to configure your browser to accept or reject all cookies or a selection of them, or to receive alerts when a cookie is deposited. However, please note that most site features require cookies to be enabled. Since each browser operates differently, please consult your browser’s “Help” menu for instructions on customizing your web technology preferences.
Security Logs:
The IP addresses of visitors, the IDs of logged-in users, and the usernames of login attempts are selectively recorded to detect malicious activity and ensure the security of the site against various types of attacks. The records include login attempts, logout requests, suspicious URL requests, changes in site content, password updates, and are retained for a period of 60 days.
Statistics, Audience Measurement, and Advertising:
Quickimpots uses Google Analytics to monitor and analyze web traffic and track user behavior.
Google Analytics is a web analytics service provided by Google LLC (Google). Google uses the data collected to track and analyze the use of this application, prepare reports on its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. This cookie does not identify you and does not give access to your computer; it is used to tell that someone visited a particular page so that ads related to that page can be displayed. Google Ads Remarketing allows us to tailor our marketing to better meet your needs and show only relevant ads to you.
We may use Google Ads Remarketing to advertise on the internet. Ads Remarketing will display relevant and tailored ads to you based on the parts of the website you have visited by placing a cookie on your machine.
Our website may contain advertisements provided by third parties or links to third-party websites. These third-party websites may deliver ads that may involve the use of different web technologies. These web technologies may be used to monitor your interaction with the ads displayed on their site. You have the choice to refuse these web technologies. It is important to note that we have no control over these third parties or their use of web technologies. We recommend checking their privacy policies for comprehensive information about the collection and use of your personal data related to the web technologies they use, including the types of data collected, the purposes of the collection, and the methods employed.
You can also opt out of network advertising programs that track your activities on multiple websites to provide you with personalized advertising content. You will continue to receive other types of advertising, but it will not be based on your interests. Deleting browser cookies and invisible pixels may result in the removal of your opt-out preferences, so you should use these tools regularly to ensure your preferences are up to date.
At K QUICK TAX, we are responsible for ensuring that we comply with this privacy policy and applicable privacy laws. We regularly conduct audits of our security measures and procedures to ensure their effectiveness and proper management. Our Personal Data Protection Officer is responsible for overseeing compliance with this privacy policy. If you have any questions about this privacy policy, our practices